Ship to: United Arab Emirates
GENERAL TERMS AND CONDITIONS OF SALE AND CUSTOMER
General Information
The website www.andscent.com (hereafter referred to as the “Website”) is operated by Perfumes &Scent as Perfumes duly organized under the laws of the United Arab Emirates with headquarters located at , Dubai, United Arab Emirates (hereafter referred to as “Perfumes &Scent ”, “we”, “us”, “ours”).
The Website is the exclusive property of Perfumes &Scent Emirates, the sole entity authorized to use and exploit the intellectual property rights, individual rights and any other intellectual property right relating to this Website and owned by or expressly licensed to Perfumes &Sent rights.
If you have any doubts, questions or suggestions, please send us your comments by Info@andscent.com
Website Terms of Use
Browsing this Website and the use of its contents are subject to these Perfumes &Scent Emirates Terms of Use (hereafter referred to as “Terms of Use”). By accessing and browsing this Website, the user fully accepts these Terms of Use.
Purpose and Scope of Application
The purpose of these General Conditions of Contract is to regulate the availability of the information provided in the online store on the Website as well as the commercial transactions that take place between Perfumes &Scent Emirates and the users of the domain www.andscent.com
Perfumes &Scent Emirates can modify the Website and/or Conditions at any time and without notice whenever it deems it useful or necessary for the Website to function properly. These Conditions must therefore be read before placing each order.
All Website users can print and/or save these Conditions digitally in order to read our Conditions in greater detail.
The Perfumes &Scent Products offered on the Website are distributed exclusively in the United Arab Emirates (hereafter referred to as the “Delivery Zone”).
The purpose of these Terms of Use and the General Conditions of Contract (hereafter referred to as the “Conditions”) is to regulate the use of the Website, the availability of the information provided in the online store at the Website as well as the commercial transactions that take place between Perfumes &Scent and the users of the domain of the Website.
The Terms of Use and Conditions are collectively referred to as the “Terms and Conditions”
Perfumes &Scent can modify the Website and/or the Terms and Conditions at any time and without notice whenever it deems it useful or necessary for the Website to function properly. These Conditions must therefore be read before placing each order. Accordingly, we invite you to regularly check these Terms and Conditions.
All Website users can print and/or save these Conditions digitally in order to read our Conditions in greater detail.
By browsing the Website the user fully accepts all of the Website’s Terms of Use and General Conditions of Contract as well as its Privacy Policy and Cookie Policy.
Use of all or part of the Website, particularly for downloading, reproducing, transmitting or representing its content for reasons other than personal, private and noncommercial use, is strictly prohibited.
Perfumes &Scent does its best to ensure that the information published on the Website is accurate and up-to-date and reserves the right to correct its contents at any time.
Perfumes &Scent disclaims all liability for:
(I) any ambiguities, inaccuracies, omissions or damage resulting from a third-party intrusion that has modified the information contained on the Website.
(ii) damage caused by unauthorized third-party access to the Website or the inability to access the Website.
Perfumes &Scent accepts no responsibility for the content of other pages linked to the Website.
Perfumes &Scent hereby informs Website users that the Terms of Use may be modified at any time. These modifications become effective as soon as they are published on the Website, and any user who subsequently accesses the Website fully accepts these modifications. It is therefore the user’s responsibility to read these Terms of Use carefully prior to browsing the Website.
The user is hereby informed that Perfumes &Scent may interrupt access to the Website at any time for maintenance, security or any other reason.
YOUR CONTENT
You are responsible for your use of the Website, for any information, text, graphics, photos or other materials which you upload or post to the Website (collectively “Your Content”), and for any consequences thereof. Most content you submit, post, or display through the Website is public by default and will be able to be viewed by other users and through third party services and websites (with the exclusion of your purchase information unless it is provided for purposes other than the purchase). You should only provide content that you are comfortable sharing with others under these Terms and Conditions. When posting Your Content, you agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. We may not monitor or control Your Content and, we cannot take responsibility for Your Content. Any use or reliance on Your Content, or content provided by any party other than parfums &Scent (such as other users) (“Other Content”) or obtained by you through the Website is at your own risk. Your Content may be moderated and may take up to 48 hours to be displayed but Parfums &Scent does not commit to checking all Your Content or Other Content and will not be liable for the same. If you have a complaint about any posts please contact our Customer Service. Parfums &Scent reserves the right, in its sole discretion, not to publish or to remove any Your Content or Other Content that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data or improperly uses the medium for promoting and advertising businesses.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of Other Content or endorse any opinions expressed via the Website. You understand that by using the Website, you may be exposed to Other Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will we be liable in any way for any of Your Content or Other Content, including, but not limited to, any errors or omissions in Your Content or Other Content, or any loss or damage of any kind incurred as a result of the use of Your Content or Other Content posted, emailed, transmitted or otherwise made available via the Website or broadcast elsewhere.
You retain your rights to Your Content. By submitting, posting or displaying Your Content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute Your Content in any and all media or distribution methods (now known or later developed). You agree that this license includes the right for Perfumes &Scent to provide, promote, and improve the services it provides and to make Your Content available to other companies, organizations or individuals who partner with Parfums &Scent Emirates for the syndication, broadcast, distribution or publication of Your Content on other media and services, subject to our terms and conditions for Your Content use. Such additional uses by Parfums &Scent or other companies, organizations or individuals who partner with Parfums &Scent , may be made with no compensation paid to you with respect to Your Content.
We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any of Your Content, to suspend or terminate users, and to reclaim usernames without liability to you. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms and Conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of Perfumes &Scent , its users and the public.
You may not do any of the following while accessing or using the Website: (i) access, tamper with, or use non-public areas of the Website, our computer systems, or the technical delivery systems of our providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Website by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by us (and only pursuant to the Terms and Conditions), unless you have been specifically allowed to do so in a separate agreement with us; (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Website to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Website, or by scripting the creation of Your Content in such a manner as to interfere with or create an undue burden on the Website.
ELIGIBILITY
The purchase of Products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United Arab Emirates.
In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.
The Website is only available to persons who meet Perfumes &Scent terms of eligibility, those who hold a valid credit/debit card by a bank acceptable to Perfumes &Scent , and those who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the product(s) which they purchase. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. Parfums &Scent reserves the right to restrict multiple quantities of an item being shipped to any one customer or delivery address.
By making an offer to purchase Products(s), you expressly authorize Perfumes &Scent to perform credit checks and to transmit or obtain your credit/debit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit/debit card, obtain an initial credit/debit card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Please refer to our Privacy Policy for information about how we use your data.
General Conditions of Purchase
Placing an Order
To place an order, visitors must visit the Website and register as a user, or, instead, place the order as guests without registering as user, by filling out, on both cases the corresponding online form available at all times on the Website and following the instructions indicated on the Website.
To place an order, visitors must add the Product they wish to purchase to the shopping cart before proceeding to the checkout, following the on-screen instructions to complete and submit the order form provided.
Parfums &Scent only sells products via the Website to Consumers. Products are solely intended for the Customer personal use, excluding any connection to his/her professional capacity.
The prices and offers appearing on the Website are valid only for online orders placed at the Website and they may not coincide with the prices and offers available from other distributors of the Products. All prices published on the Website are in United Arabic Dirhams (AED) and inclusive of taxes.
By confirming an order, you expressly acknowledge and accept these Conditions as part of concluding the contract. Unless proven otherwise, the data recorded by the Website constitutes proof of all transactions carried out between Parfums &Scent and its customers. Parfums &Scent will store and provide access to the electronic document that formalizes the contract.
Once a purchase is made, Parfums &Scent Customer Service Department will send a purchase receipt by email as soon as possible within 24 hours after the purchase.
Parfums &Scent will issue a paper invoice once the order leaves our warehouses and is proven paid that could be downloaded by going to the “My orders” section of the “My account” page. Parfums and scent warns that sales invoices cannot be modified once issued, without prejudice to your right to obtain a corrected invoice in those cases provided for under current regulations. The invoice will be issued in the name of the individual or company that places the order. It is therefore important to ensure that the order is placed using the correct name.
Product Availability
The selection of Products offered on the Website is valid as long as the Products appear on the Website, provided that Perfumes &Scent has stock available. As with all ecommerce, stock is updated online. It is therefore possible for stock to run out while completing the purchase process. In such cases, it will not possible to continue the transaction that is underway.
Should a Product be out of stock or temporarily unavailable, Parfums &Scent will contact you to advise accordingly and offer a new delivery date or cancel the order if the Product cannot be delivered.
Parfums &Scent reserves the right to modify the Products appearing on the Website at any time and without notice. Notwithstanding the above, Parfums &Scent shall make its best efforts on offering the client a satisfactory alternative.
Order Confirmation
After you confirm your order, it will be sent to Parfums &Scent for processing. You will not be able to modify or cancel your order except under those situations set forth in the Conditions or the provisions established by the laws of Dubai, United Arab Emirates
By confirming your order, you fully accept all the Conditions. You will be sent an email summarizing your order.
Payment Methods
Prices for Partum &Scent Products are indicated in AED and are inclusive of taxes.
Perfumes &Scent reserves the right to modify the prices of the Products on the Website at any time and without notice. Product invoicing will be based on the price list appearing on the Website at the time your order is confirmed, subject to the availability of the Products ordered at that time.
We accept the following means of payment: VISA, MASTER CARD, AMEX
Payments made through the Website will be processed online with the corresponding banking institution. The banking institution in question will be responsible for automatically storing and processing the information relative to different orders, including bank card data,
Your order will be processed once the purchase and payment processes have been fully completed.
Should any of the Products ordered not be available (see “Product Availability”), Perfumes &Scent shall inform the client about satisfactory alternatives or similar products and, in case the client chooses to give up with the purchase, the amount of the undelivered Products will be refunded to the bank card or PayPal account used to make the purchase, on the understanding that the order has been canceled.
Product Delivery
Delivery Address
Products purchased on the Website can only be delivered within the Delivery Zone.
Any delivery address located outside the Delivery Zone will be rejected during the order process.
Orders using a PO box as the delivery address will not be processed.
The merchandise will be sent to the delivery address within the Delivery Zone specified in the order.
Delivery Times
Deliveries will be made within two (2) to three (3) business days*. *Please note there are remote locations within UAE that may have longer delivery times, which are dependent on our delivery provider. Ordered Products will be delivered during normal working hours at the address provided when placing the order, provided that payment has been confirmed. No deliveries will be made until payment has been received for the Products.
Delivery Problems
Should you not receive your Product or should the delivery be delayed by more than four (4) business days, you should contact Parfums &Scent Info@andscent.com
In the event that there is nobody at the address provided to accept delivery of the Products, the courier company will contact you in order to agree upon a new delivery date or a location to pick up the Products.
Every effort will be made to deliver the Products as fast as possible after the order is accepted.
When the order is delivered, you must check to ensure that the shipment is correct. If there is any discrepancy or problem with your order at the time of delivery, you must indicate the nature of the discrepancy or problem (for example, open package, damaged merchandise) on the delivery note and sign it. You must then contact the Online Orders Department by email via the Website’s “Contact us” section.
Upon accepting delivery, ownership of the Products and all risks associated with these are transferred to the recipient.
If the Products do not correspond to your order or you are not satisfied with them, you can exchange them for others or return them for a full refund in accordance with the conditions set forth in the “Return Policy” section.
Shipping Costs
Shipping and/or handling costs are included in the Product price for all shipments made in the Delivery Zone.
Returns
The Products must be returned in their original condition and in their complete original packaging, unopened and sealed, along with any accessories associated with the Products (promotional gifts included).
For returns, the Customer must contact us once having filled the return form so that we set up the return with our carrier.
Perfumes &Scent has sole discretion in determining whether the Products have been returned in their original condition. Products that are returned incomplete, broken, damaged, worn, unsealed or used by the customer will not be subject to a refund. They will be made available to the sender or sent back at Perfumes &Scent discretion.
Perfumes &Scent disclaims all liability and responsibility for any loss, shipping delay or delivery to an incorrect address of any article that you wish to return to the Website, insofar as you assume the risks associated with your chosen shipping method.
The customer is responsible for obtaining proof that the Products have been returned by sending these via certified mail or by any other means that provides a receipt indicating the date the shipment was postmarked and delivered.
If you exercise your right to return the Products, we will refund all payments that we have received from you, including shipping costs, under all circumstances, within a maximum of fourteen (14) calendar days from the date you inform us of your decision to cancel the contract. However, we may withhold any refund until we have received the goods or until the user has presented proof that the goods have been returned, whichever condition is met first.
After receiving the Product, we will proceed with the aforementioned refund using the same payment method that was used to make the purchase.
The right to cancel the contract, as laid out in this section, only applies to Products purchased exclusively from the Website, and shall in no case apply to Products purchased in a physical store.
Intellectual Property
The Website is an original, creative work protected by the laws governing the protection of intellectual property. The Website and all the elements that comprise it are the exclusive property of Perfumes &Scent . The reproduction, representation or modification of the Website or any of the elements that comprise it, in whole or in part, is strictly prohibited. The brands and domain names that appear on the Website are the exclusive property of Perfumes &Scent . Any unauthorized reproduction or use of these brands or domain names, regardless of manner or intent, is strictly prohibited. Perfumes &Scent has used all reasonable means to ensure that the information obtained through the Website is accurate. However, we make no guarantee whatsoever as to the accuracy, integrity and up-to-datedness of the aforesaid information. Perfumes &Scent does not provide any explicit or implied guarantee with regard to all or part of its Website. Perfumes &Scent disclaims all liability for any direct or indirect damage of any kind resulting from the use of its Website.
All the material contained on the Website (drawings, source code, designs, illustrations, images, photographs, audio, written text, logos, trademarks and other distinctive marks appearing on the Website) is the exclusive property of Parfums &Scent or any one of its subsidiaries, and is protected by the corresponding intellectual and industrial property rights. Its use, reproduction in whole or in part, distribution, public dissemination, transformation or any other similar or analogous activity is strictly prohibited without the prior written consent of Parfums &Scent . License to use any of the Website’s content, as granted to the user, is limited to downloading said content for private use, provided the content remains intact.
Use of all or part of the Website, particularly for downloading, reproducing, transmitting or representing its content for reasons other than personal, private and noncommercial use, is strictly prohibited.
The “Parfums &Scent trademark and all other brands and logos related to Parfums &Scent appearing on the Website whether registered or not, as well as the domain name, are and shall remain the exclusive property of Parfums &Scent The reproduction, in whole or in part, distribution, public dissemination, transmission, transformation, modification or use of these trademarks, brands and logos, as well as any other similar or analogous activity, for any purpose whatsoever without prior express written consent from Parfums &Scent s prohibited.
You cannot eliminate any reference to copyright, trademark or other indications related to the property rights contained on the Website or any other content included on the Website. You can make copies of the web pages published on the Website for private or personal use, or on a non-profit or non-commercial basis, provided that any copy made of these web pages retains all notices pertaining to copyright or author’s rights and any other notices pertaining to the property rights contained therein.
Parfums &Scent respects the intellectual and industrial property rights of third parties. Therefore, if you believe that this Website may be violating your rights, please contact Parfums &Scent via the following email address Info@andscent.com .
Limitation of Liability
Given the dynamic and ever-changing nature of the information and services supplied on the Website and despite our best efforts, Perfumes &Scent cannot guarantee the complete veracity, accuracy, reliability, usefulness and/or up-to-datedness of the Website’s content.
The information may undergo periodic changes without prior notice in order to expand, improve, correct or update the Contents.
Perfumes &Scent disclaims all liability for any possible damages that may result from the lack of availability and/or continuity of the Website or the services it offers.
Perfumes &Scent makes no guarantee that the Website is free of viruses or other elements that may affect your computer. Perfumes &Scent disclaims all contractual or extra contractual liability with regard to any person or company that uses the Website and suffers damages of any type due to computer viruses or any other type of computer program/code.
Perfumes &Scent disclaims all liability for:
(i) any ambiguities, inaccuracies, omissions or damage resulting from a third-party intrusion that has modified the information contained on the Website; or
(ii) damage caused by unauthorized third-party access of the Website or the inability to access the Website.
INDEMNIFICATION
You agree, at our request, to defend, indemnify, and hold harmless Parfums &Scent and its affiliates, including their officers, directors, agents, suppliers and licensors from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website, any breach by you of these Terms and Conditions or the use by any other person accessing the Website using your Internet account. Parfums &Scent reserves the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you hereunder, and such right and indemnification will survive these Terms and Conditions and your use of the Website.
AVAILABILITY
You acknowledge that (i) it is technically impossible that the Website will be provided free of defaults and that Parfums &Scent cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Website, and that (iii) the operation of the Website may be adversely affected by conditions and performances outside Perfumes &Scents control, such as, for example, transmission and telecommunication links between you and Parfums &Scent and other systems and networks.
Parfums &Scent may at any time, temporarily or permanently modify or interrupt, all or part of the Website in order to perform maintenance work and/or make improvements and/or changes to the Website. Parfums& Scent is not liable for any modification to or suspension or interruption of the Website.
DISCLAIMER
OUR WEBSITE IS PROVIDED BY PARFUMS ANDSCENT ON AN “AS IS” AND “AS AVAILABLE” BASIS. PARFUMS ANDSCENT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OUR WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PARFUMS ANDSCENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, PARFUMS ANDSCENT DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON OUR WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE PRODUCT. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS AND CONDITIONS.
LIMITATION OF LIABILITY
Nothing in these Terms and Conditions is intended to affect your rights as a consumer under the laws of the United Arab Emirates.
The use of the Website or any of the Services or products available thereon is at your own risk, and unless otherwise stated in these Terms and Conditions, you assume full responsibility and risk of loss resulting from your use of the Website or any of the Services or products available thereon.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL PARFUMS ANDSCENT OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF PARFUMS ANDSCENT HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL PARFUMS ANDSCENT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE PRODUCT IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.
Applicable Law and Jurisdiction
Access to the Website as well as the use of its contents is subject to the conditions set forth in the Terms of Use of the Parfums &Scent Website.
These Terms and Conditions are governed by the laws of the Emirate of Dubai, United Arab Emirates and all disputes arising hereunder are subject to the exclusive jurisdiction of the Dubai courts.
These Terms and Conditions are reproduced in English and Arabic. If there is any inconsistency between the English text and the Arabic text, the English text will prevail.